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Business - Team Building & Customer Service

Business - Team Building & Customer Service

Great teams work together to achieve great customer service.

This special Small Business Team Building course covers two skills which are key to success in any business: strong teamwork and excellent customer service.

Join this program and learn how to create an extraordinary team culture in your business through best-practice communication skills, collaboration techniques, team planning and prioritisation.
Learn how to super-charge your team’s customer service delivery through effective communication, identifying and clarifying customer needs and expectations, and identifying opportunities to promote and enhance services and products to its customers.

Bring your staff along for a true team building experience.

Contact Inverell Campus on (02) 6721 3656 for more information or to book your place in this course.

This training is subsidised by the NSW government. Eligibility rules apply.

Assessments are made against units of competency from the Course in SG00005772 - Skills Group SG00005772.
  • Deliver and monitor a service to customers (BSBCUS301)
  • Contribute to team effectiveness (BSBFLM312)

This course has no current classes. Please the waiting list.