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Employment Allrounder - Business Basics

Employment Allrounder - Business Basics

This course bundle prepares candidates for employment by developing their workplace communication, digital and customer service skills. Classes are scheduled to run in campus over 9 days.

This specialised training program prepares workers for employment by teaching them how to:

  • apply basic communication skills in the workplace, including identifying, gathering and conveying information in both verbal and written formats; and
  • start up and use a range of basic functions like working with apps, files and folders on digital devices.

This program also includes the non-accredited training:

  • Resume Building - 1-day workshop with tips on what to include in a resume and how to address selection criteria (CSO202008 Create your own Resume). Write a professional resume that will get an employer’s attention by identifying the correct information to include and how to address the selection criteria.
  • Customer Service - 1-day workshop with guest speaker and options to practise service scenarios through role play (CSO202006 Customer Service Skills). Understand the importance of customer service ensuring that organisational standards are being met.
  • Personal Presentation - 1-day workshop with guest speaker and options to develop personal presentation style (CSO202019 Personal presentation in the workplace). Understand the importance of presentation ensuring that organisational standards are being met.


Course brochure

View or download the course brochure.

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Enrolment form

Get a headstart on your enrolment. Download and complete the editable enrolment form for email back to campus.

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Is this training funded?

This training is funded by the NSW Government. Eligibility rules apply.

If you think you may be eligible for funded training please download and complete the Smart and Skilled/CSO Declaration for email back to campus. To find out more about the eligibility requirements for funded training please call your local campus or view the funding options on our website.

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What to bring


Course program and classes

Assessments are made against units of competency from the Certificate III in Business BSB30120.
  • Apply communication skills (BSBCMM211)
  • Operate digital devices (BSBTEC101)
  • CSO202019 Personal presentation in the workplace (CSO202019)
  • CSO202008 Create your own Resume (CSO202008)
  • CSO202006 Customer Service Skills (CSO202006)
Employment Allrounder - Business Basics

<h3>This course bundle prepares candidates for employment by developing their workplace communication, digital and customer service skills. Classes are scheduled to run in campus over 9 days.</h3><p>

...
This training is subsidised by the NSW Government. Eligibility rules apply. Click Apply now to register your interest in this course. Local campus staff will contact you to assess your eligibility for funded training and assist you to enrol.
Employment Allrounder - Business Basics

<h3>This course bundle prepares candidates for employment by developing their workplace communication, digital and customer service skills. Classes are scheduled to run in campus over 9 days.</h3><p>

...
This training is subsidised by the NSW Government. Eligibility rules apply. Click Apply now to register your interest in this course. Local campus staff will contact you to assess your eligibility for funded training and assist you to enrol.
Employment Allrounder - Business Basics

<h3>This course bundle prepares candidates for employment by developing their workplace communication, digital and customer service skills. Classes are scheduled to run in campus over 9 days.</h3><p>

...
This training is subsidised by the NSW Government. Eligibility rules apply. Click Apply now to register your interest in this course. Local campus staff will contact you to assess your eligibility for funded training and assist you to enrol.
Employment Allrounder - Business Basics

<h3>This course bundle prepares candidates for employment by developing their workplace communication, digital and customer service skills. Classes are scheduled to run in campus over 9 days.</h3><p>

...
This training is subsidised by the NSW Government. Eligibility rules apply. Click Apply now to register your interest in this course. Local campus staff will contact you to assess your eligibility for funded training and assist you to enrol.
Employment Allrounder - Business Basics

<h3>This course bundle prepares candidates for employment by developing their workplace communication, digital and customer service skills. Classes are scheduled to run in campus over 9 days.</h3><p>

...
This training is subsidised by the NSW Government. Eligibility rules apply. Click Apply now to register your interest in this course. Local campus staff will contact you to assess your eligibility for funded training and assist you to enrol.
Employment Allrounder - Business Basics

<h3>This course bundle prepares candidates for employment by developing their workplace communication, digital and customer service skills. Classes are scheduled to run in campus over 9 days.</h3><p>

...
This training is subsidised by the NSW Government. Eligibility rules apply. Click Apply now to register your interest in this course. Local campus staff will contact you to assess your eligibility for funded training and assist you to enrol.

If there isn't a class to suit you, please the waiting list.

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