This program also includes the non-accredited training:

• Resume Building - 1-day workshop with tips on what to include in a resume and how to address selection criteria (CSO202008 Create your own Resume). Write a professional resume that will get an employer’s attention by identifying the correct information to include and how to address the selection criteria.
• Customer Service - 1-day workshop with guest speaker and options to practise service scenarios through role play (CSO202006 Customer Service Skills). Understand the importance of customer service ensuring that organisational standards are being met.
• Personal Presentation - 1-day workshop with guest speaker and options to develop personal presentation style (CSO202019 Personal presentation in the workplace). Understand the importance of presentation ensuring that organisational standards are being met.

Course program and classes